BUILT TO SHARE YOUR STORY

As a communications co-op, we partner with more than 300 community-owned utilities, broadband providers and state associations. Learn how our team of writers, designers and digital experts deliver industry content and support to Utility Pioneers like you!

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INSPIRATION & NEWS

  • Blog
    Consumer Education, Marketing, Member/Consumer Experience

    Five Ways to Gain Trust When Raising Rates  

    The question’s no longer if you will have to announce a rate increase, but when. Get five tactics for building trust before, during and after a rate increase.
    Avatar
    Justin Caudell
    June 2, 2026
  • SCPod_Jamie Dopp2026
    Podcasts
    The StoryConnect Podcast

    Kids Say It Best: How to Support Lineworkers with Family Storytelling, With Jamie Dopp

    Sometimes the best storytellers aren’t on your communications team–they’re at your kitchen table. In this episode, White River Valley Electric Cooperative’s Jaime Dopp shares how a simple video series featuring lineworkers’ children captured hearts, racked up thousands of views and reminded members why this work matters.
    Avatar
    Megan McKoy-Noe, CCC
    May 27, 2026
  • eBook
    Community Engagement, Consumer Education, Crisis Communications

    Hurricane Communication Kit

    Pioneer’s Hurricane Communications Kit arms you with essential safety information to help your members and subscribers prepare and weather any storm.
    Avatar
    Becky Mashburn
    June 1, 2026
  • book
    News
    News Releases

    Pioneer Utility Resources and Survey & Ballot Systems Announce Member Election and Marketing Partnership

    With deep experience serving cooperatives, the two organizations are working together to simplify elections and provide dependable, end-to-end support.
    Avatar
    Andy Johns
    May 21, 2026

WHO WE ARE

By partnering with Pioneer, you gain access to a great mix of industry knowledge, technical experience and powerful storytelling. Our cooperative connects you with social media creators, web experts, writers, designers, copy editors, programmers, digital media experts, photographers and trainers to deliver powerful, efficient and effective communications.
  • Andy Johns
  • Anne Harvey
  • Leon Espinoza
  • Becky Mashburn
  • Mike Shepard

Pioneer Social

Publications

BUILT TO SHARE YOUR STORY

Using engaging storytelling, we help streamline and target your communication efforts. Our team of writers, editors, designers and trainers are available to support your utility across both digital and print platforms.

UTILITY PIONEERS

In true cooperative fashion, our members lead us. Learn more about our members and find out how you can join!
ESG
NewsData
GenPac

MEET OUR FAMILY

Our family of service partners delivers value in several areas for our members. We provide energy-efficiency and conservation services through Efficiency Services Group. NewsData, LLC reports on energy policy, market news, and resource development for the western U.S. and Canada. Utility parts distribution and advanced technical services are available through General Pacific.

ENERGIZE YOUR MESSAGE

Get tips to help you educate, inform and engage consumers and utility staff.